Manage Claims

Claims: RESOLUTION Team

Solutions Driven | Outcome Focused

Each member of the RESOLUTION Team are industry experts in handling workers’ compensation injuries and are well versed in the process as it varies state by state. The Berkley Industrial Comp RESOLUTION Team is committed to providing timely, proactive solutions by offering personal attention to our partners through unparalleled accessibility, expertise, flexibility, and collaboration.
Please note:
Email all supporting documentation related to a new claim to [email protected].
Email all supporting documentation related to an existing claim to [email protected].

Find Your RESOLUTION Specialist

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OCCUPATIONAL DISEASE Specialists

JON FLOWER
814-485-6000
[email protected]
Occupational Disease Claims

SHANNON TURNER
859-300-8034
[email protected]
Occupational Disease Claims

CORY CLEMMONS
859-300-8031
[email protected]
Occupational Disease Claims

Our RESOLUTION Team hopes to provide you with materials and information to assist you in the processing of your workers’ compensation claims. We offer resources, so we can better work as a team. Employers are required to post and maintain state notices in a conspicuous place. To find your state-required postings, visit the Claims Resources page

Our RESOLUTION Team encourages you to also download and print copies of the Supervisor’s Incident Investigation Report below. This form should be used in the field for on the spot incident intake. Please turn in the completed form in addition to the FROI.

Optum is Berkley Industrial Comp’s pharmacy benefit provider. Claimants can use this card to fill prescriptions at the pharmacy. We encourage all policyholders to download and print the First Fill card which will allow injured workers to receive their injury-related prescriptions at their local pharmacy.

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We encourage all Berkley Industrial Comp policyholders to register for MedCall Advisors. This is a free medical call center service offered to all customers with active policies. The injured worker is immediately connected to a physician Board Certified in Emergency Medicine via the app, phone, or web browser.

For more information or to sign up, contact: Cindy Housel at 1-800-448-5621 ext. 1158220 or [email protected].

View the MedCall Disclaimer.

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