The Berkley Industrial Comp team is always looking for ways to improve the customer experience. This often means continuing education for the team. This month, several members of the RESOLUTION team headed back to college – Claims College!

Claims College aims to educate claims professionals so that they may provide optimal service to the people they service day in and day out. It is an empowering 3-year program that enlists some of the industry’s top professionals to create and teach courses within their areas of expertise. Upon successful completion of the program, Claims College participants gain the Certified Claims Professional (CCP) designation.

This year, five individuals from our RESOLUTION team attended the program. We are proud to announce the following team members completed year one of Claims College:

  • Cory Clemmons
  • Derek Thompson
  • Shannon Turner
  • Ian Williams (pictured above)

In addition to those individuals, Zach Dutton completed year two of the program.

We look forward to the continued growth of the team.